Healthgrades Names ECHN’s Manchester Memorial Hospital a 2024 Patient Safety Excellence Award™ Recipient

Manchester Memorial Hospital is among the top 10% in the nation for patient safety.

Manchester, CT (March 26, 2024) – ECHN’s Manchester Memorial Hospital announced today that it has been recognized as a 2024 Patient Safety Excellence Award™ recipient for the third year in a row by Healthgrades, the leading resource consumers use to find a hospital or doctor. This achievement reflects Manchester Memorial Hospital’s commitment to delivering safe, high-quality care.

“Achieving this level of recognition for patient safety excellence for three years running is a milestone that speaks volumes about our commitment to excellence in every aspect of patient care. At the heart of our success are the principles of High Reliability Organization behaviors, which guide our actions and decisions every day.” said Kathleen Davis, ECHN’s Chief Quality and Safety Officer. “By focusing on the consistency of care and adopting exceptional clinical practices, we have set a new standard in healthcare. This achievement is a tribute to our dedicated staff, who work tirelessly to ensure the safety and well-being of every patient.”

Healthgrades evaluated risk-adjusted complication and mortality rates for approximately 4,500 hospitals nationwide to determine this year’s top-performing hospitals for patient safety. During the 2020-2022 study period, nearly 170,000 potentially preventable safety events occurred among Medicare patients in U.S. hospitals, with four patient safety indicators accounting for close to 75% of these incidents. * Healthgrades’ analysis revealed that patients treated in hospitals receiving the 2024 Patient Safety Excellence Award have a significantly lower chance of experiencing one of the four leading safety indicators than patients treated at non-recipient hospitals:

• In-hospital fall resulting in fracture (approximately 52% less likely)
• Collapsed lung due to a procedure or surgery in or around the chest (approximately 56% less likely)
• Pressure sores or bed sores acquired in the hospital (approximately 67% less likely)
• Catheter-related bloodstream infections acquired in the hospital (approximately 71% less likely)

“ECHN’s Manchester Memorial Hospital has cultivated an outstanding safety culture that prioritizes the well-being of both patients and staff, setting a high standard for patient safety nationwide,” said Brad Bowman, MD, chief medical officer and head of data science at Healthgrades. “We’re proud to recognize Manchester Memorial Hospital for providing top-quality care while preventing serious injuries to patients during their hospital stay.”

"ECHN’s Manchester Memorial Hospital celebrates the hospital team members who earned the HealthGrades Patient Safety Excellence Award," said Deborah Weymouth, ECHN's CEO. "This recognition represents our ongoing commitment to cultivating a culture of safety and reliability across all levels of our organization. We take great pride in this accomplishment, as it reaffirms our resolve to provide our patients with the safest, most effective care possible."

Where you’re treated matters, which is why Healthgrades is committed to providing the most scientifically accurate information about doctors and hospitals–with data insights not available anywhere else. To learn more about how Healthgrades measures hospital quality, visit healthgrades.com.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2023.0.1) to MedPAR data from approximately 4,500 hospitals for years 2020 through 2022 and represent three-year estimates for Medicare patients only.

About ECHN
Eastern Connecticut Health Network operates acute care hospitals and emergency services in Manchester and Rockville, serving a region of 300,000 people in 19 towns. Its affiliates include Manchester Memorial Hospital, Rockville General Hospital, ECHN Medical Group, and the John A. DeQuattro Cancer Center. Dedicated to providing compassionate health care services in over 30 specialties, ECHN is training the next generation of resident physicians in primary care, osteopathic neuromuscular manipulative medicine, and a Transitional Year program. ECHN specialty programs include Breast Imaging, Diabetes care, Gastroenterology and Digestive Health, General Surgery, Heart and Vascular Services, Integrative Health, Maternity, Occupational Health, Pain Management, Primary Care, Pulmonary, Sleep Disorders, Stroke Care, Urgent Care, Wound Care, and the Women’s Center for Wellness. Follow-up care services are supplemented by Visiting Nurse and Health Services of Connecticut ECHN is a member of Prospect Medical Holdings, a national family of hospitals and health networks. Visit echn.org for more information.

About Healthgrades
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