Obtaining Medical Records

Medical records for services provided at Manchester Memorial Hospital or Rockville General Hospital facilities can be provided at the written request of patients or their authorized legal representative, such as a Power of Attorney (POA) or healthcare representative. A valid ID is required. Authorized legal representatives must provide appropriate documentation for verification.

Please complete a Release of Information form and submit it to ECHN's Health Information Management/Medical Records Department, either in person or via mail.

Copies of medical records can be sent directly to providers or healthcare facilities free of charge. For all other requests, there is a 65 cent per page charge.

Please call 860.533.2930, Ext. 6433 with any questions or if you require additional assistance.

Please note: If you need medical records from a specific doctor, you will need to contact that doctor's office directly.

MyECHN Patient Portal

Patients who have had an inpatient stay at Manchester Memorial or Rockville General Hospital can access their medical records after they are discharged using the MyECHN Patient Portal.

Through a secure website, patients can access information including:

  • Health care team members
  • Procedures performed while in the hospital
  • Lab results
  • Medications prescribed
  • Discharge instructions

To participate you must be 18 years of age or older and have been admitted to Manchester Memorial or Rockville General Hospital after June 3, 2014. Excludes behavioral health visits. Learn more.

Birth Certificates

Although hospitals distribute the paperwork for birth certificates, birth certificates are actually town records and are available through the Town Clerk's office at the town in which the baby was born. The towns on this list can produce a birth certificate for ANY birth in Connecticut from March 2001 on. 

For births at Manchester Memorial Hospital, the Town Clerk's office may be reached at 860.647.3037, and the Town Hall is located at 41 Center Street.