Code of Conduct

At ECHN, we are committed to providing safe, efficient and exceptional patient care. Incorporating our core values of Caring, Teamwork, Respect and Communication, we seek to always do the right thing no matter what our duties are. This code of conduct document provides a summary of the standards of behavior that are expected to be followed by every member of the ECHN family.

Read ECHN's Code of Conduct

Notice of Nondiscrimination and Accessibility Policy

Eastern Connecticut Health Network (ECHN) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ECHN does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
 If you need these services, contact ECHN’s Civil Rights Coordinator.

If you believe that ECHN has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

ECHN Civil Right Coordinator
71 Haynes Street
Manchester, CT 06040

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, ECHN’s Civil Right Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at

Read ECHN's Notice of Non Discrimination and Accessibility Policy in